Crisis Response Network Coordination (CRNC)

(affiliated with the Community Networks of Specialized Care –

The Crisis Response Network Coordinator (worker) helps adults, their families or caregivers, who are in a crisis and want to stop the crisis from getting worse. The program provides short-term intensive case management support for up to 30 days and works in partnership with the Central East Region Network of Specialized Care.The program also helps people over the age of 16 who may be involved or at risk of being involved with the criminal justice system.

Role of the CRNC Program 

What services are provided?

Crisis Response, Crisis Response Intervention and Intensive Case Management

What is Crisis Response Intervention?

Crisis intervention is timely, flexible and time-limited.  Prevention is the best form of crisis intervention and can be used at any time to stop the problem/crisis from getting worse.

What is Intensive Case Management?

Intensive Case Management helps individuals 16 years of age or older by contacting community developmental/mental health services.  The Coordinator will also work with court support workers and discharge planners to lessen the individuals involvement with the criminal justice system.

What is the Eligibility?

What is the Referral Process?

Referrals can be made by contacting DSO Central East Region at 1-855-277-2121


Please note: This is not a 24-hour crisis service. Persons requesting service will be contacted within two business days of your call.


If this is an emergency crisis situation, please call 911. 


The Community Crisis Response Telephone Service is available 24-hours-a-day, 7 days-a-week. To speak with someone and find out more, please call our toll free number: 

1-855-310-COPE (2673)

(TTY) 1-866-323-7785