Eligibility and How to Apply
In order to apply for services and supports through Streamlined Access you must be:
- dealing with a serious mental health concern, and/or addiction, and/or dual diagnosis (mental illness and developmental disability),
- 16 years of age or older, and
- living in York Region or South Simcoe
Additionally, if you are applying for any of the housing supports programs you must be:
- willing to accept some level of support from the housing provider
If your needs or situation are different than what is listed above, please contact us and we will connect you to the appropriate resource(s).
Applying for Services
To apply call 289.340.0348 or toll free 1.844.660.6602, or fill out the online application by clicking on button below:
IMPORTANT INFORMATION BEFORE YOU BEGIN:
The online application form may take approximately 30 minutes to complete. To protect your privacy, the application form does not save your information to your browser. It is recommended that you do not leave the application page or your computer unattended for more than 15 minutes because you will lose all of the information you have entered. It is also very important that you fill out the application carefully and accurately so that we can match you to the most appropriate services. Missing or inaccurate information may slow down the assessment process.
If you are using Google Chrome to open the application pop-up screen, and you have opened it before, please make sure to delete your history and cache, and enable pop-ups so that you can access the application. Alternatively, you may use Internet Explorer to access the application pop-up screen. Failing this, please ensure that your firewall/anti-virus program is not blocking pop-ups.
What Happens After I Apply?
When you call or apply online an access worker will:
- establish eligibility for mental health, and/or addiction, and/or dual diagnosis services
- provide you with information about supports and services available in York Region and South Simcoe
- complete an assessment to identify your needs
- respond to your urgent and critical needs by providing service on a short-term basis or by alerting the crisis service of immediate needs and related risks
- link you to crisis supports, primary care services, and peer support
Frequently Asked Questions